Privacy Policy

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Privacy Policy — Claribel Tovar (Makeup Services)

At Claribel Tovar / The Beauty Department, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you inquire about or book our makeup services.

1) Information We Collect

We may collect personal information when you:

• book an appointment,
• request information,
• make a payment,
• complete a form (online or in person),
• contact us via social media, WhatsApp, email, or phone.

Information may include:

• Full name
• Phone number, email address, and social media handles
• Address (only for on-location/home/hotel services)
• Event date/time and service details
• Makeup/hair preferences
• Information relevant to the service (such as allergies, skin sensitivity, or special requests)
• Payment-related information (when applicable)

2) How We Use Your Information

Your information is used only to:

✅ confirm and schedule appointments

✅ send reminders, quotes, and service details

✅ process deposits and payments

✅ personalize your service based on your needs and preferences

✅ provide customer support and respond to inquiries

We do not use your data for unrelated purposes.

3) How We Protect Your Data

We take strong measures to protect your information from unauthorized access, misuse, loss, or disclosure, including:

• Limited access: only authorized team members can access your information.
• Confidential handling: all client information is treated professionally and privately.
• Secure systems: data is stored using trusted platforms and password-protected tools.
• Safe payment processing: we do not store full card information in our systems.

📌 Important: Payments are processed through secure third-party platforms (payment links/processors). We do not save complete credit/debit card numbers.

4) Sharing Information with Third Parties

We do not sell, rent, or trade your personal information.

We may share limited information only when necessary for:

• Payment processing (secure payment providers)
• Booking/scheduling tools or forms used to manage appointments
• Legal requirements (if requested by lawful authorities)

Only the minimum necessary data will be shared.

5) Photos, Videos & Social Media

We may take before/after photos or short videos for portfolio or promotional purposes.

✅ Your consent will always be requested before posting.

If you approve, you may:

• review content when needed,
• request that your full face not be shown,
• withdraw permission at any time.

6) Your Rights

You have the right to:

• request access to the personal data we have about you
• correct inaccurate information
• request deletion of your information (when possible)
• withdraw consent for promotional use (photos/videos)

7) Data Retention

We keep personal information only as long as needed for:

• appointment history
• service preferences and client experience
• administrative and accounting purposes

8) Changes to This Policy

We may update this Privacy Policy occasionally. The most recent version will always be available through our official communication channels.